Terminix

I've never left a review before, but there's a first time for anything with an experience this awful. I've been dealing with some wasps which nested in the siding of my house near the front door. Normally I'd take care of them myself, but I'm not sure how to get them when I can't see the nest, and would rather not remove the siding to reveal a swarm of angry wasps. I called up Terminix and we had an appointment scheduled for 9/18 from 8-10AM. Nobody showed up for the appointment, or even called to say they'd be late. Around 10:30 I called the office, and they also could not contact the field technician who was supposed to come. They offered to reschedule, but I did not want to reschedule with a company who would no-call no-show, with no explanation, so I asked to cancel. They agreed to c

I have had Ehrlich servicing my home for at least 15 years. My technician, Dom is wonderful. He always does a thorough job. He is efficient in his duties and always makes time to address any questions or concerns I may have. I highly recommend Dom and Ehrlich.

I had an exclusion plan that did not work, it's been almost a year now, we still have activity and no one is trying to solve my problem. I've requested services and I've had 3 no shows in the span of 2 weeks, I can not get in touch with anyone in management. This has been a nightmare. I paid them over $3000 to get this done and after a year I still have activity and want a refund. Do not hire them go somewhere else.

TL;DR: Wanted a wasp nest removed; they signed me up for a one-year agreement by pretending that I was signing for only the bee removal. About a month ago I called to have a wasp's nest removed. They send an inspector that said it would cost around $250 and had me sign for it on a tablet. A few days later someone arrived and poisoned the nest. A few days later, no more bees. Great. This week I get a text that I have service scheduled for this week. I tell them the bees are gone and no need to show up. They call me the day of the service to tell me they are on the way. I tell them no need to come. They show up anyway. I'm not home but I can see them spraying around my house through the camera's. When I originally signed the contract I was told they would also treat around the house to ens

Zero stars if possible. Completely unprofessional and terrible customer service. Each time I call in for resolution, I am kept on the phone for 45 minutes with one rep after the next asking for the entire story recounted again, promising it's been escalated and a call back from a branch manager again and no one bothers to reach out to resolve. Find literally any other company to work with on your pest control needs. Poor communication from techs, no confirmations for appts, techs show up at days/times they are not scheduled with no regard for the fact that arrangements are having to be made around work etc to ensure someone is home to provide them access and then has the nerve to have an attitude that no one is available to provide them access. If they do show up they arrive either way aft