The Cleaning Authority - Decatur

I worked with The Cleaning Authority for the first time today, and I am super happy with the work that Luvia, Misti, and Albertina did - great job! The women were thorough and friendly. I used a different cleaning company previously and that company did a great job the first time, but then the quality of the cleaning declined. I am very hopeful and optimistic that The Cleaning Authority will maintain the excellent standards they showed me today. Thank you so much!

Team #4 (Jessavela and Veneranda) did excellent general cleaning of my townhouse and deep clean of kitchen! Hope they come back again next time. Brought me complete peace of mind. Prior to cleaning was very easy and smooth process getting scheduled, initial home walkthrough (Christy), and straightforward app experience.

My first deep clean today - I love a clean house and it is. The quartz kitchen counters are practically glossy. The crew was a wonderful group. So professional and friendly and focused on work. Thumbs up!

Fantastic experience! My house is so clean and they did it so quickly, and I love the app feature so that I can keep track of the cleaning schedule. Very friendly staff as well, super happy

I used cleaning authority several times this year and was moderately happy with the cleaning job. There were a few times I was promised a deep cleaning but that wasn’t done. For a basic regular cleaning I paid $250. There were a few instances where some small things in my home were broken but towards the end they damaged my blinds and wouldn’t pay to have them replaced. The most frustrating by part of this was that Christy accepted that there were four damaged blinds and then backtracked saying she would only cover three but even those weren’t covered. I called several times and was told I would be reached out to by a higher level manager but nothing has happened and it’s been several months. I still however get all of their promotional emails asking me to book again even though we have to