The Cleaning Authority - Northern Kentucky

My sister gifted me a house cleaning service for Christmas this year. After Jessica G., and Adriana R. completed the service I was so amazed! My house is beautiful and so clean! We signed up for biweekly cleaning going forward because we love their service so much.

JP, Brianna and Stephanie did a terrific job. I had been having some issues with my bathtub and they addressed it on the spot, even though the bathroom wasn’t on the detail rotation for this visit. They were extremely communicative throughout the entire process and were so friendly and polite. We’d love to have them back to home for future cleans. We’ve been clients for almost a year and I can’t imagine ever leaving.

Excellent and friendly service was provided by Bobbie and Erica. They were very thorough while cleaning. They were nice to our dog and worked diligently as they cleaned from room to room. Everything looked spotless. I am quite pleased with their effort and highly recommend them.

I’m on the once monthly cleaning rotation. It feels so good to come home to a clean house!!! We are empty nesters so this works for us. They pay much attention to the detail and it alternates each month. Happy I treated myself to this service. Really appreciate the fact that an inspector will stop in and be sure the cleaning is being done right. And sometimes they do find some shortcuts and it is corrected right away.

The cleaning authority cleaned my apartment the first time,and did a fantastic job. The second time not so much. I called and all I did was argue with the owner and the people that answer the phones. The second time they were 45 minutes late. I had to call to see if they were coming. Susan,the owner said they have a 2 hour window. Beware,this company does a bang up job the first time,(They charge extra the first time),then they feel like they have you over a barrel. I finally had to cancel all services with this company,because I paid good money,and they didn't live up to their so called reputation. This company is a scammer!