The Cleaning Authority - Tracy-Manteca

NOT recommended. I used the Discovery Bay, Manteca, Tracy franchise location for about six months, and unfortunately the experience was consistently disappointing. The issue wasn’t the employees—they are hardworking and genuinely want to do a good job. The problem lies with the management. Kavitha pushes the teams to finish a 4,500-square-foot home in an hour and a half and docks their pay if they go over, which forces them to rush, cut corners, and skip critical tasks. Because of these restrictions, the cleaners aren’t even allowed to move a chair to clean properly. I often found myself following behind them to do things they weren’t permitted to do—like moving furniture or polishing wood surfaces. I was even applying wood oil to my own stairs and furniture afterward. It’s frustrating b

Jasmine and Pedro were great.Excellent work Highly recommend them Very thorough . Easy to have them in my home I hope to have them again House looks beautiful.

Jasmine and Pedro were amazing! They were on time and worked very hard. I was a bit embarrassed at first because I have been hurt so it has been a while since I've been able to do a decent job of cleaning my house. They came in did an excellent job and did not even blink an eye, I did not feel ashamed anymore. Looking forward to see them again.

5 Stars 🌟 Excellent cleaning services! Just had a whole house deep cleaning done and Wow! Just amazing detail work by 2 super nice ladies (Thank you Barbara & Ana) From my 1st scheduling with Kavitha to now I’m signing on as a regular biweekly client, everything’s been great. Looking forward to continued amazing cleaning services!

June update: The Cleaning Authority came for my 2nd clean. After some scheduling delays last week, Pedro & Maria came today and they did a great job! They spent almost 3 hrs total for the 2nd Initial Clean (focus on sleeping and living areas), addressed the areas I asked about (vacuum under the bed as much as they could, wipe the bathtub surround top ledges, and wipe the range hood). I'm updating to 5 stars because of the quality of the clean, the responsiveness of the whole TCA team (from Kavitha to scheduling and Pedro & Maria during the cleaning). Thank you again! I'm so glad to have found TCA to clean my home! From May: This is my review of the in-home estimate and 1st clean. I'd give 4.5 stars because of the following, but I can't give a half star on Google. The in-home estimate with