The Heat Engineering Co.
Countryside, IL · HVAC contractor
- Address
- The Heat Engineering Co., 6500 Joliet Rd, Countryside, IL 60525
- Phone
- (708) 246-3300
- Website
- heatengineering.com
The Heat Engineering Co. is a home service pro located in Countryside, IL. It is one of 31 home service pros listed in Countryside. Its 4.9-star rating is above the Countryside city average of 4.3 stars. Based on combined rating and review volume, it currently ranks first among home service pros in Countryside. There are 10 photos associated with this location.
About The Heat Engineering Co.
Residential and commercial heating, ventilation and air conditioning sales and service contracting company
Customer Reviews
Heat Engineering provided emergency service, arriving around 7 pm after we realized at 5:45 pm that our furnace wasn't working and it temps were going down to -5 degrees that night! The owner, CJ, was extremely responsive and talked us through many of our questions about furnaces after hours the next day (becuase I had to be at a conference during the day). We ended up replacing our furnace through them due to its 30-year age, and we were very satisfied with the service! Their price was very competitive as well. We had 2 other quotes for the replacement and for the type of unit/its efficiency rating (Trane 96%, 2-stage), Heat Engineering's price was the best!
We went with them to install two furnaces and a hot water heater. Bryan was great to work with. Super responsive and made the process easy. The quote came out quick and was reasonable. Easy choice to go with them. Matt and Stanley did the installs. They worked fast and were clean. Did the whole job in about 6 hours. Good experience and would certainly recommend them.
I was truly impressed with your quick and early response to my text message of Xmas day. The girl that respoded was so very responsive and pleasant. Your tech was so very knoledgeable and pleasant and went right to the problem in minutes. He explained all that needed attention and had back up and running very quickly although it be temporary. You are scheduled to make permanent repairs on Wed. Thanks for the quick service.
I had issues with no heat and a faulty thermostat. The problem was more than expected however, Steve, from Heat Engineering resolved it all and was a pleasure to work with. Professionals are key to success. Maxwell followed up adjusting vents which resolved ALL the issues we had encountered. He saved the day!
Terrible service. I highly do not recommend. I recently had a serious emergency. I called the after hours service and it took multiple calls and over 3 hours to get a call back. This delay caused additional, unecessary damage to my home. When Jeff the service manager finally arrived he was rude and hostile. I ought to sue them. Stay away from this company. To add to the problem, they responded with a spam statement supposedly from the owner. I called the co and was told to disregard the response. They refuse to take responsibility for their negligent destruction to my home. This simply moves them closer to a lawsuit. STAY AWAY FROM THIS DISHONEST COMPANY.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.