The Henry James Showroom

Wow, what great customer service. Matt and his team were unbelievably helpful and went above and beyond to help us when we were relocating to the area and not in town to do anything in person. We’re also very happy with the carpet and installation, but their customer service set them apart and why we’ll recommend them and head their way if we ever need carpet again! Thanks, Matt!

Matt is great! Two apartments I've turned to the best in town and I'm yet to be let down. Fantastic suggestions with color combinations. Installation was timely and the final product is night and day to once was and what in now. I highly recommend Henry James!

The salesperson was very patient and showed me alot until I found what I wanted. The installer was knowledgeable and went beyond installation. I have been s customer for 30 years and still love their service.

Heard great things and saw great reviews so I gave it a try. Stopped in twice. Once to chat and get samples. No problems there. Made an appt for Matt to come measure. Did not show up or call. Called next day, he apologized, so we set another day and time to measure. Again, no call no show. I guess he just didn't want our business which is fine but I find that to be unprofessional and inconsiderate. Will not recommend.

Absolutely 100 percent satisfied with product and service. Matt was incredibly professional and kind. Very swift to return our calls and messages., He also made his care to detail very important to us. He came to our home more than once to approve the job being done and took notice of our satisfaction. The workers were were awesome. Clean. Organized. Friendly. Patient. Fast. And when finished they left our home and their working areas spotless. Thank you Dusty Carlson for overseeing a fantastic job very well done. Don & Jill Zeolle Jmst.,