The Home Depot

Went with a friend to pickup some lumber. The quality of the boards was poor. The dozen that were initially ordered were either wet, splintered, had deep knotholes, or all of the above. ​Not the staff's fault, but it wasn't worth the hassle so we ended up canceling the order. The process was considerably smooth. ​We did however end up going to Curtis Lumber; for $1.75 more, it's no contest.

I recently bought a bunk bed from Home Depot.com and had it shipped to the Bennington location. This is after ordering one from Walmart.com and having it show up damaged. The box was in great condition, which made me feel better than Walmarts. I got it home, got it assembled and found one of the bolts was short by 1.5 inches. A manufacturer flaw. My wife called the company which instructed her to disassemble the bed and bring it back to the store. They would ship a new one with a 10% discount. I couldn’t believe they would ask that of anyone vs sending a bolt. So I went to Home Depot in search of a bolt. There was not one like it. Not online or in store. I went to customer service where I met Jordan. Jordan went above and beyond. First Jordan made sure the bolt wasn’t availabl

Single worst shopping experience of my life. No exaggeration. 8 delivery rescheduling days.8 times rearranged my house. Twice today. An absolute nightmare. Don't buy here. You will regret it. Im closing out my Home.Depot credit card. Beyond done.

moved back up to VT about 4 months ago after almost 20 years, One of the worst managed Home Depot’s I think I’ve ever been to. Constantly out of stock as they sell to a large area so you would think you would stock more inventory, very limited selections, serving a large area, not contractor friendly. Staff is friendly and front end managers are good though, as it shows they do what they can with what limited support they have.

Very poor customer service. The delivery drivers this company hires are a joke. Almost all the wood this store offers is terrible. I would recommend vetting your delivery contractors better as they are unprofessional, disrespectful, and have very little knowledge about how to properly handle delivery.