The Home Depot

I have never dealt with a company as unreliable and disorganized as Home Depot. We purchased a dishwasher directly from the Rockland store and paid for installation thinking it would be straightforward. Instead, we were stood up five separate times, yes FIVE!!! after being told someone would be arriving to install it. Each time, I waited for hours at home with my two small children, rearranging my entire day, only for no one to show up and no one to call. When I reached out for answers, every person I spoke with acted like they had zero clue what was going on. The attitudes on the phone were unbelievable dismissive, unhelpful, and as if I was inconveniencing them by asking why they kept failing to show up for their own appointment. I do want to mention the one bright spot in this entire

On the evening of September 29, 2025, at around 5:00 pm, my wife and I had an outstanding experience at Home Depot in Rockland, Maine. From the moment we walked in, the level of customer service and expertise we received made a significant impression. We were first greeted by a wonderful lady whose name I unfortunately did not catch. She assisted us with paint selection for a major renovation project where we are redoing all the walls and ceilings in our apartment. What stood out was her deep knowledge—she carefully explained the variety of products available, the best application techniques, and the amount of materials we would need. She didn’t just sell us paint; she took the time to tailor recommendations specific to our goals, suggesting advanced products and more efficient methods to

This Home Depot had certain 40V Ryobi items in stock that my local Home Depot did not. The inventory here was correct. It was worth the drive to get exactly what I wanted. The employees were friendly and helpful.

I bought my butane torch to cut rocks up with. You never know when you’ll hit big! Pay attention in science class everyone.

Took me a while to write this review but still upset. About a year ago we ordered a kitchen November of 2022 the cabinets came in. Was told to note all damages which I did and call it in to woodmark so I did. We then got a call to have the cabinet rep and 2 people from the store come out. So they look through everything. A new order for damaged cabenits are placed. The new order comes in December of 2022. Where surprise surprise there is more damage. We note them and send them off to the store and woodmark. We then get a phone call from an assistant manager saying that there isn't much they can do because it's within industry standards the only option is for a refund and them to pick the cabenits up. So February of 2023 they come and get the cabinets after the cabinets are picked up and a