The Home Depot

Absolutely terrible experience with the Rhode Island Ave Home Depot custom door service. We paid nearly $5,000 for eight “custom” interior doors and received work that was shockingly substandard: one door won’t close properly, one was cut so badly the hollow interior is exposed, one wasn’t painted on the side, and another leaves a large gap above the floor. This is basic quality control — not premium custom work. The process with Home Depot was frustrating from start to finish. After initiating door measurements in late September 2025 and having a contractor measure on October 9, we never received the measurements and had to visit the store ourselves on October 20. Ms. Venice told us to email a quote request, which we did immediately — but after no response, we followed up and still never

This store usually has my summer staples. So complaints there. Today I was pricing toilets and was surprise to see there were ample choices available. There is plenty of parking but watch out because I’ve received nails in my tires as a result of a visit to this location. The garden center is also pretty well stocked.

Marcus Mabry and Chris were amazing. They made our experience so much better. I only want to shop at this location from now on. The customer service was phenomenal.

I ordered a standard dishwasher. The installation team came and told me they could not remove the old dishwasher as it was blocked by the wooden floor, and I had to find a contractor to cut or remove the floor first. Therefore I had to let them take the dishwasher back and request a refund. Then I went to a local store, and they were able to lower the dishwasher by simply turning the front leveling legs. I feel very disappointed.

I want to extend a big thank you to Sabrinare at the Customer Service desk at Home Depot Store #2583. She was incredibly patient and professional. I had brought in a few items to return and exchange, and she took the time to help me with everything. When I realized I had forgotten my wallet and ID at home, she was very understanding and patient while I went back to get them. Her attitude, kindness, and professionalism made my experience so much easier and less stressful. Thank you, Sabrinare, for going above and beyond. Home Depot is lucky to have you on the team!