The Part Works, Inc.

Good service after going to several stores I found what I was looking for

Absolutely no help, put in no effort and completely disrespectful!!! This place was recommended as being able to help locate a plumbing part but the guy behind the counter wouldn't even walk 10 feet to help identify the plumbing fixture that the part came from. Then he tried to blame the part I needed as a cheap Chinese part that they don't deal with when it is clearly an American made fixture and made 2/12/1975. I have been told that parts on a project I am working on are no longer available, and probably will be told that again. What I did not appreciate was the inability or lack of desire to actually help. The young man that I was talking to would not even walk 10' from the counter to the door to look at a part and as snarkily stated: 'I would touch that with a 10' pole!' Complete disr

All in all The Part Works is the only go to company for specialty plumbing repair parts for the professional trades person. I've had my issues with the business, but they've always taken the time to listen and we have always been able to come together on a solution. Thank you Part Works, keep up the good work!

Mostly for contractors. They will do retail sales but no returns allowed. I was looking for an older bathroom sink cartridge. I couldn't find it in the store at home depot. Tried Ferguson's and they had one but it was $28 each and they weren't 100% sure it would fit, this store had the same one but it was $38 each. Ended up finding it at home Depot for about $18

They helped us identify the brand of an ancient hose bib stem - no luck for us, but Parts Work was really helpful and friendly. Thank you!