The Roof Depot, LLC

Horrible experience. Roof Depot replaced my roof back in January, 2018, but for some incomprehensible reason did not filed the final paperwork with my insurance for payment. I've been patiently waiting for four whole months for them to do it. That's their job, that's how the get paid, but they didn't do it. I've never received a final invoice, a bill, an email or a letter from them regarding late payment. However, that didn't stopped them from sending me to collections to try and force to pay them immediately. You know how that goes, lawyers, threats, intimidation, etc. What kind of company doesn't do their job for four months and then tries to blame and punish their customers for it without even a warning. As far as I'm concerned their collection claim against me is without merit. If I wa

The Roof Depot, Inc. out of Sanford, FL explained the process that was involved with the re-roofing of our home. The Roof Depot people laid out the choices of roofing materials available and the price attached to each of the alternatives. We signed a notice of intent. A representative of Roof Depot was present when the insurance company adjuster arrived to survey the claim to clear up any questions between the two companies. Construction supplies were delivered and distributed up to the work area. On the date stated, the roofing crew arrived and started the tear-off of the existing roofing material. Clean up was done on an ongoing basis, and a final clean up was conducted prior to the crew leaving for the night. Once a section of roof was stripped down to the deck, underlayment and shingle

Roof depot has conducted many installations for me. They are always on time and the quality of work is second to none. If you're looking to replace your roof this company will give you sound advice discounted pricing and quality products.

Hector always goes above and beyond to take care of my clients. I have used him on several occasions his project managers and crew leaders are always there for my customers. I will continue to use Roof Depot and would highly recommend anyone looking for roof work to do the same.

Working with this company was a complete nightmare. I was promised a new roof in 6 weeks and it took all together almost a year. I wish I had the money to cancel the contract but I would have been out thousands of dollars doing that. I knew I hired the wrong company when they couldn't tarp my roof correctly to stop water from getting in. They had to come 4 times to tarp the roof. All while waiting for a new roof the mold and water damage spread in my bathroom. I had the added stress of having my old roof when Irma hit. I had to plead with them almost in tears for them to make sure that the tarps were secure to prevent further water damage to my home. My husband and I ended up on the roof trying to secure our roof as much as possible since they didn't want to. After Irma our roof had substa