Thermoline AC

Wilson was terrible to work with. I'd recommend hiring anyone else due to his unprofessionalism. First, he does not communicate. Wilson and I scheduled an appointment for him to fix a broken AC unit in the height of summer. We agreed on a date and time, and I moved my own clients to accommodate him. He never showed up. When I asked him to at least give me a heads up in the future, he said, "Oh, I was already driving away from the city and didn't want to turn around." At the very minimum, he should have given a notice that he was not planning to come. Second, he does not honor his own warranties. A brand-new unit was installed and broke after 1 year of regular use. He stated that a part broke, but it would cost $200 to come and fix it. This is not a warranty, this is grifting for

If I could rate Wilson and his company with ten stars I would. I requested a quote directly on yelp and he replied almost immediately. Yelp send out request to numerous companies and I went with Thermoline A/C due to his prompt and courteous replies. You can tell a lot about someone in the way they respond. I was going to order an A/C unit from Home Depot to be delivered, which was going to take about 2 weeks due to Covid. Wilson did not hesitate to offer to pick up the unit and Home Depot which (to me) is above and beyond! This enabled me to have the unit installed next day instead of 2 weeks. He and his assistant arrived and were very polite and professional and installed my new AC FAST and it works great. His price is fair....especially in NYC. Do NOT hesitate to hire Wilson.

Driver is full of road rage. License tag 21957 MC, driver hispanic with black hair attempted to run me into the emergency median. Then flipped me off, cursing and making a rude hand motion of jerking up and down. I called the company and got "GOOGLE" Voicemail. Nice. NOT!!!

Fast friendly and efficient service. Came next day to install new AC

So unprofessional and totally worthless