Thomas Lily Plumbing

Unbelievable service and customer care! From the first call till the invoice is sent(CC accepted 😀) amazing to deal with. We called at 2pm, by 4pm they were there, 10 min later they figured out the issue, 20 min after that the issue was resolved and they were on their way! Highly recommend these guys whether for residential single homes or multi family properties.

I normally dont write reviews but I recently had an outstanding experience with this plumbing company. The owner is incredibly kind and a pleasure to work with. He was honest, transparent, and very reasonable in price—no surprises, just fair quotes and excellent value. If you’re considering hiring, don’t even bother getting bids elsewhere before talking to Brandon. He went above and beyond to ensure the job was done right and to my complete satisfaction. Highly recommend!

After calling multiple plumbers and receiving no response at all, we called Thomas Lily and heard back nearly immediately. This was because he was one of the plumbers that I had called previously and he felt so badly that my call was unreturned. The fact that he even acknowledged this immediately spoke to his character. The owner, Brandon, was able to come the following day (Friday), diagnose the problem, and provide an estimate. In doing so, he carefully described what the work would entail. The work was scheduled to begin on Monday or Tuesday, and Brandon’s employee, Thomas, was here bright and early on Monday morning. Thomas was knowledgeable, professional, prepared, and courteous throughout the entire job which took the better part of the day. Thomas’s work was thorough and impeccab

They were very professional. Came on time, offered to repair at a reasonable price, and cleaned up afterwards. After I noticed a small leak, they came quickly to fix it. I would highly recommend Thomas Lilly Plumbing.

I had a broken drain pipe in my kitchen sink that was embedded into the brickwork and leaking into my neighbors kitchen downstairs. I was trying to get it fixed for a full month. I talked to 6 plumbers. Several came out and provided estimates of around $3000 to run a new drain pipe (not including the thousands it would cost for demo and repair of the walls, ceiling, and cabinets). I even approved the work with one company but they didn't show up. Brandon from Thomas Lily came by to provide an estimate and was also thinking about running a new drain pipe but he offered to open the wall under my sink to expose more of the pipe and gather more information. He immediately found a hole plugged with a bit of disintegrating wood that previous plumbers had probably used to run a snake. He said h