Thomas Pest Control

I was a loyal customer with Thomas Pest Control since 2020 to keep my thermite warranty. When the company was acquired by bigger one I had zero communication informing me about this or any changes to my services. Only after 3 months of coverage lost I found out they sent me email that I don’t have in my inbox. It’s not the way do the business.

UPDATE: the company contacted me and agreed to a partial refund since we were so close to the beginning of the contract year. I upgraded the review from 1 to 3 stars. It’s a shame I had to give a negative review before they took action, but at least they were reasonable in the end. —————— When we had termite trouble last year, Killingsworth/Thomas treated it, but did not mention that the treatment supplied at construction lasted only 5 years. Now, at year 6 we had trouble again. It took weeks to get someone out to verify that what I saw was termites, and several more weeks to get service scheduled. Meanwhile, I paid my annual renewal because it came due. We decided to go with another company because we were dissatisfied with their lack of advice and slow response. Even though we were only

I started with Thomas Pest Control back in 2006, when the builder had them on contract. This was my first new home in North Carolina and I was very particular about who would take care of my home the best. Well, as you can see, rating them 5 Stars, I must be a very satisfied customer. I am completely. Every employee that came to my home on a quarterly basis was highly professional, friendly, knowledgeable about the process, and took the time to answer all my concerns. They never hesitated to come out in between the quarterly time frame, if I had some unexpected issues. Thanks Thomas Pest Control for your outstanding service. I highly recommend them for all homeowners.

Great company, they treated my new home for termites when it was built, and I have continued the service with them. Today Johnathan came out to start a quarterly pest management program, he is very friendly and recommended what is in my best interest. It is obvious that he is not commissioned like most in-home service providers, his insight and professionalism is greatly appreciated. As the owner of a service business I am impressed with Thomas Pest Control' people and business model, keep up the great work!

The pest control service that was provided to my home on two occasions was great. They arrived within the designated time frame and were very professional. The technician we had was Jonathan, and he was great as well. He thoroughly explained what was being done, and he made sure that my family had everything they needed to leave the house for a couple of hours. Kind technician and excellent service.