Thompson Creek Window Company Lanham

The whole process from sales to installation was excellent. The installers were professional, courteous and efficient. They cleaned up and took away the old window. The new bay window is beautiful. This was our first project with Thompson Creek was terrific and I would recommend them to anyone.

Thompson Creek During the course of this project I met quite a few of the Thompson Creek team; the office sales team, project managers and Alfredo's 5 man installation team. Initially I was very impressed that they all seem to love working at Thompson Creek. It really shows in their work. The right product. The right sales pitch. The right price & The right installation team. We had no less than 4 QA folks turn up over a two day installation of 40 windows. The installation took place precisely, as promised on the calendar. I watched some of the work closely. They filled cavities well and applied caulking tidily. It was very clear to me that Alfredo's team were using materials generously, well and very conscientiously. I know of no issues with window measurements or saw any condition i

I’m writing this for future customers and current management. I was once a huge fan and supporter of Thompson Creek as my wife and I have spent over $40,000 with the company over the last 5 years. This would include replacing the siding, gutters, windows and all doors to the home. We’ve had excellent customer service with the sale and installation of the product but now that we need to use the warranty for the product we are being informed that we must pay to have our storm door fixed after a storm. Thompson Creek product could not survive a Maryland storm and the storm door completely blew open and destroyed the entire door to the point that pieces have broken off and are currently hanging from the frame. This has become a safety concern and an issue for our HOA. When I contacted Thompson

So disappointed that we used Thompson Creek for our windows, shutters and main door. We spent over $65k to have work done and from the very beginning it was a disaster. Windows that are supposed to top of the line were not built correctly so they had to come back out to replace 4 or 5 of them. The shutters were not anchored properly so they kept coming off and had to be replaced. The worst is yet to come. They Installed a brand new front door with side lights. The door barely lasted five years because of their incompetency during the installation. There was an issue with water leaking down into the frame which they didn’t somehow bring up or correct when they installed the new door. The new frame and door began to warp and has been rotting away. I first noticed the issue about seven month

Thompson Creek installed new windows, door, storm door, and sliding glass patio doors. It was a major refurbishment due to age of windows and doors of my home. It was an all day installation. the team Thompson Creek sent out were really good, very professional, and mercifully tolerant of my rescue pittie who was very vocal about their intrusion in her space. The crew also left everything pristine (no nails, no trash left over). If I was to have a critique it would be that they might want to leave a FAQ/Cheat sheet of what to expect or look for after installation such as on condensation, etc., and maybe including expectations as to what will happen with weather-related delays. Small potatoes. Overall, I am very happy with the entire process and so far the new windows and doors are great.