Thornton Electrical Services Inc.

I called on Sunday and needed help for my client. The worker was there within 30 minutes. He was so efficient. He explained the issue and fixed it. I would recommend this company to anyone. This is our second time using Thornton.

We hired Thornton Electric to handle a few small electrical jobs at our home on Carney Farm Lane. The price quoted was very fair. Today the 2-man crew showed up on time. They knew exactly what to do, and had all the materials and tools on hand. These two guys worked better as a team than any crew I've seen in a long time. The work was completed in one day as promised. Everything was perfect. Tony Thornton wired our home when it was built in 2001. Good work then, good work now!

So this review is Highly mixed. The electricians themselves are wonderful, gave good recommendations, great to work with. But to get an appointment takes considerable phone calls. I had to call weekly to find my status, and 1 of the order 'tickets' got lost. Plus they will randomly call you if someone else cancels, which is fine if you have no life, and stay at home all the time. NO of course I can't do it today, I have a JOB! NO answering machine so you can't even leave a message. Oh and they literally quit at 3, no phone call will be answered at 3:01. Glad I used them for this big stuff, but won't again.

A+ contractor, Willie and his helper did a great job with my electrical panel upgrade, on time, professional service and working in my garage with the outside temperatures around 97’. I highly recommend Thornton electrical in Portsmouth, Va.

Had one of there workers come buy for a quote. They where polite and professional. They said they would have someone call me with a quote After several days no one called. I called their office and I am sure that I talked to Thornton, i asked him about the quote and he said he would only do the work on an hourly basis and that it would be more expensive. It wasn't a big job so i guess it wasn't good enough for him. At least he could have returned the call rather me wasting my time waiting for him.