Thornton's Plumbing Inc

Service was acquired though JC Jackson home builders; fantastic people, Thorton not so much. If you look, the drain is off center creating a weak seal and allowing water to seep out and onto my ceiling between 1st and 2nd floor! I wouldn't be surprised if i had serious mold issue at this point. Things get better! Thornton's decided to "repair" the failure. The guy had a fix! it was that ring of silicon mixed with plumbers putty.... This held for a while but failed again. So, I contacted Thornton's because surely they would fix something that was never right in the first place and is now possibly causing mold to grow. They told me I was out of warranty and id have to pay for the fix... that is, pay for something that was obviously not installed right to begin with, that makes no sense.The f

This is a follow up on an earlier review. I contacted Thornton Plumbing several months ago about repairing an outdoor shower at our part-time house where the pipes had burst because of the cold. A plumber went to the house to look at the shower and he quoted me 250$ for the job. I agreed, and the plumber said he was going to buy parts and return the next day to do the work. That was the last I heard. Fast forward to this week. I arrive at the house to find that the plumber has in fact done SOMETHING. What he did not do was fix the shower. The hot side of the shower leaks like crazy. The cold side of the shower is not longer functioning. Shower NOT fixed. Today, I get a random text message from Thornton telling me I have an unpaid invoice for them. After being quoted 250$ and them NOT fix

I called Thortons to schedule them to meet the inspector on my property 6 months ago. They were to dig holes wherever the inspector told them to dig holes and refill the holes after he looked in them. I told them since it was a 1 hour job to schedule it when they are at the 350 home subdivision across the street. I called them 8 times and they promised to schedule it. They have never called me and I see their workers across the street every week. Once the inspector approves my land, I was going to hire them to install the septic lines.

I woke up yesterday morning, a Saturday, to my water heater compressor leaking. I called the emergency number on my tank and the man told me that he no longer serviced our area but he would find my point of contact and call me back. Within 10 minutes I had the number of who I was supposed to call. Ansel came out that same evening and stayed until 9:30 to change out the tank. He was very polite and efficient and my bill was much less than I expected it to be.

We were experiencing a low pressure problem throughout our whole house. After having the water company come out to check the outside, I gave Thornton's a call. They put me on their schedule just a couple days out which was fine since it wasn't an urgent matter. They came to my house early which was wonderful! I showed the tech the problem and he had it fixed within minutes. The price seemed pretty reasonable too. I'm very happy to have normal pressure again! I'll be sure to give them a call in the future if I need plumbing services again.