Thorsen's - Norquist, Inc.

When I have had issues with my AC and heater (luckily not at the same time), I know to contact Thorsen’s - Norquist for help. Not only are they fast, but they are extremely helpful and reliable. I recently had Irvin come out to help and he was not only friendly and professional, but he made sure to explain every step to me so i understood the problem and solution. I highly recommend this company for your needs, as well.

Ruben is the Best tech ever!!! He is so wonderful, kind and friendly. His work is efficient and he is very thorough. I highly recommend this company and especially Ruben. Thank you Thorsens Norquist for sending Ruben. We’ve had your company servicing our HVAC for many years and we are so satisfied and grateful for the excellent service!!! I highly recommend this company. You won’t be sorry.

I had a great experience with Thorsen’s Heating and Air. Irvin was on time, polite, and very professional. He fixed the issue, explained everything clearly, and even checked the unit for maintenance concerns. I really appreciated that he took the time to walk me through how Thorsen’s servicing works. It genuinely sold me on continuing with them. The attention to detail, including wearing booties to keep my floors clean, really showed they care. Highly recommend.

This morning Rick 1358 with Thorsen’s-Norquist serviced the a/c units at three of my locations starting 8:15am & ending at 11:45am. He was on time, used boot covers when entering all locations. He was very friendly, professional, thorough & explained everything he was testing & checking. You could tell Rick takes pride in his work & like his job. He also pointed out if there were any issues & if parts would need to be replaced. I told him that I’ve had my units serviced twice a year for many years & he’s been the most thorough technician I’ve ever had. If you need your a/c units serviced you need to request Rick he’s amazing. Thank you again for caring & doing a great job today. 04/28/2025

Thorsen's-Norquist has provided top-tier service to our business and residential accounts. Juan has solved complex business issues that other service providers were not able to resolve. He is knowledgable, thorough, and kind and always shows up as at best. Rachael and Samantha in the office have been so accommodating, and I am so appreciative to work with an organization like this. Thank you, Thorsen's-Norquist!!