Top Hat Chimney Sweep & Repair

We had the pleasure of having Brock clean our chimney, he was very professional and gave a lot of info. I will definitely use them every time. I had called one of those other house service Companies They quoted 149.00 fee on the phone, but when they got here they changed the price to over $435. Top Hat quoted a reasonable price on the phone and stuck to that price. I will from now on use Top Hat!

My experience with company started out with a phone call to the business, an appointment was set about 2 weeks out. The day of the appointment the man called saying was running about 15 min. late. He arrived close to the time he said. I attempted to ask some questions, he said most of my questions would be answered after he cleaned, inspected and installed the cap (this was discussed during the initial ) phone call. I found the man to be short and acted as if he was irritated by my questions. When it was time to go over his inspection that was crazy because some of the items he said needed repairs I could not wrap my head around it because he would start using these ridiculous analogies to explain his point. I would not recommend this nut. Also he did not clean out the ash box outside the

I called on a Sunday and expected to get the answering service, instead I got a live answer. We were able to set up a time for a chimney sweep and inspection which I was overdue for. Brock is the technician that arrived and did the cleaning. He was within the time frame scheduled, thorough, and very congenial.the entire process took about an hour. It was about thirty dollars more than the last company that I used but that has been a couple years ago so prices may have gone up. All in all, I am very satisfied with the service and plan to hire them again when I need another sweep and inspection. My only quibble is that they did not, in fact, wear a top hat.

I would NOT recommend this company. I called on 2/8, spoke to the owner, and scheduled an appointment for 2/9 between 3pm and 5pm. The appointment was for a chimney cleaning and inspection, as I'm in the process of selling my house and it is required for closing. About 15 minutes after making the appointment, I got a call back from the owner telling me he needed to reschedule because his service vehicle broke down a few days prior, and he had to purchase a new vehicle and it wouldn't be ready until 2/11, so we rescheduled for 2/11 between 3pm to 5pm. (why would you schedule an appointment for the next day if you knew you wouldn't have a vehicle for a few days?? but anyways, no big deal, we reschedule) I have already vacated my house, and am living approximately 2 hours away, which I d

Top Hat Chimney Sweep and Repair did a great job on fixing my chimney. They called the night before to remind me of the appointment and the arrival time, which was a huge plus. When the Mason got to the house, he explained everything and got started right away. He fixed the chimney, made helpful suggestions on using the fireplace, and treated our home with care. Excellent customer service. I would definitely recommend this business.