Tri-State Stone & Tile, Inc.

We recently had a new kitchen countertop installed and the original piece had a defect. The team at Tri-State was on it immediately and attempted to repair the counter several times. When the repair and several attempts to polish the surface failed, they decided to replace the entire countertop. Tri-State's customer service truly exceeded our expectations. They handled the issue professionally and with great care. From the moment we reported the problem, their team was responsive and committed to making things right. The replacement process was smooth and the final countertop looks beautiful. Mistakes can happen, but the way a company responds makes all the difference—and in this case, their outstanding service really stood out. We are very happy with the end result and would gladly re

This is a review prior to actual work (if I will reach there with Tri-State). They come recommended from my Denville neighbors so I thought to give them a try first our small kitchen since project. Connected at end of September and provided pictures and specs. After first contact, it has been no return of phone calls or message until I occasionally got to speak to someone when I called to follow up. I hope to get to a quote or to be informed if the project is too small for their taking. I look forward to having them help and hopefully can give an amazing review.

To say I’m obsessed with my new counter would be an understatement! They were wonderful to deal with especially the young lady who helped us named Karolina. She is patient, knowledgeable and an absolute asset to this company. From the day we walked in to pick our slab till the day it was installed it was smooth sailing and we were amazed at how quickly it was all done. I would absolutely recommend this place to anyone.

We had a great experience working with Tri-State Stone and Tile. The pieces were cut perfectly to size and ready right on schedule, which kept our project moving smoothly. Karolina was fantastic to work with—always responsive, clear, and proactive with updates. It made the whole process stress-free. Highly recommend them for both quality work and excellent communication!

Second time at Tri State Stone and they didn’t disappoint! Of course, Karolina is the best! Purchased a quartz stone piece to lighten up and update our bathroom vanity. Huge change!