TruGreen Lawn Care

Well, at first this golf course lawn maintenance company did get rid of the carpet of dandelions in the back yard. But only because I stayed at the house to confirm they actually knew the size of the property requiring service and did the job I was paying for. That was a few years ago....now it is 2026, spring, and I get an automated call telling me a technician is on the way. Whoooaaa, stop, cease and desist all actions. Account is terminated as of 3/6/2026, due to irresponsibility of the local branch manager to visit the mistake riden lawn created by the employees he supervises. If there are annual and perennial botanical specimens flowering on the edge of the treated lawn or in defined flower beds know they are susceptible to toxin exposure and eventual decimation from the bully sales

David applied weed killer and fertilizer and appeared to do a good job. I asked him why I had so much crab grass and he indicated that weed killer didn’t seem to be strong enough. I also asked if it appeared that the aeration that was supposed to be done within the last week was done and he agreed with me that it wasn’t done. Very disappointed in my lawn since I am in my second year of service. He said he would report the lack of aeration on the previous application. He was very helpful.

I prepaid for a full year of service, yet TruGreen continues to send technicians to my door pushing additional paid services without clearly stating that they cost extra. They act as if they are simply announcing work they’re about to do, not selling an add-on. This is especially concerning because I have children who answer the door that are not authorized to make any household decisions. Several years ago, a tree fertilization I specifically said I did not want ended up being done anyway—and it killed four trees. Because of that experience, I have repeatedly told TruGreen that I do not want any additional treatments beyond what I prepaid for. Despite this, they continued sending people to my home, and this year I was charged $130 to my credit card for a treatment I did not authorize. I n

I would have made it lower but was unable to, I signed up last year and at the end of the season i told them I did not want the service anymore. I get phone call this week saying they were coming to spray for weeds and mosquitoes and I did nothing thinking it was from last years 1 year contract. Then I got charged $127.00 on my cc. So I called and was told it was my fault since I let them do the service. They are a big rip off

If I reach out for a quote, and get said quote, I don't need 5 text messages, 3 voicemails and someone showing up at my door - and ringing the doorbell despite the "No Solicitation" sign. There is salesmanship, and there is a line that it becomes harassment.