U-Pack

We used Upack to move from New Hampshire to Virginia. The customer service at both state sites, and the main office were super helpful. Our driver that delivered our Upack trucks in Virginia was incredible! He went above and beyond to get our trailers into a convenient unloading spot. Upack was way more cost-effective than competitors. Their pay by the foot on the second trailer made it less stressful to try and fit everything into the trailer. We needed more space than we originally anticipated, so it was great that they only charge you for the space you use. Moving is a pain, so we don't plan on doing it again soon, but we would definitely use Upack for our future moving needs.

Excellent service. Truck arrived when promised, promptly picked-up when we completed loading early, and delivered as promised. I strongly recommend this service for the Do It Yourselfer. Lots of space, pay for only what you use, and they do the driving. This load traveled over 900 miles - I would not want to drive a large rental truck that far and then have to return home. We used a 28' trailer instead of pods.

I had a great experience with U-Pack, both with the local offices and the national customer service. This was by far the best experience I've ever had with a moving company. My moving dates changed many times, and being able to move my cube drop-off day without penalty was invaluable. I paid for the expedited shipping, and my items arrived early that day. In both locations, the drivers arrived on time and were very skilled and courteous. I'd highly recommend U-Pack!

I had a great experience with U-Pack. Cubes arrived at my house on time, were picked up on time, and arrived at destination early! Items were well-packed by myself and local movers, but the contents did amazingly well on a 2,200+ mile journey. The cost was much less than competitors, and the service was great. They did what they said they would do. Not every company does that. I don't write many reviews, and I hope this helps someone looking at moving. It is never easy, but U-Pack makes it easier unless you want to pay 10X as much for someone to do everything for you.

I planned a long distance move with U-Pack for my mother and I was thrilled with the ease of the process. We hired labor for packing and unpacking the trailer (which was worth every penny) but the flexibility of trailer space and days to load and unload was incredibly helpful. We had a tough time estimating how much space she would need since we couldn’t walk through the house with her in person. The U-Pack staff was very helpful every step of the way. Our only inconvenience was at the very end. The local terminal was short staffed on drivers during our pickup window so the trailer sat in the drive for 3-4 more days than expected (over a weekend plus 1-2 business days). Despite the annoyance of the trailer taking up space longer than expected, I would definitely recommend U-Pack to others