Universal Heating & Cooling

Cant do a review just yet but wanted to let others know this is actually south town heating and cooling and they are going by multiple names which im not sure u can have 1 company under multiple names as thats deceptive tactics hence the 3 stars.

Our furnace went out and I reached out to them after seeing all of their positive reviews. I called them Friday morning and by 8:30 PM they had installed a new system for me and I had heat again. The install guys were pleasant, knowledgeable, and fast. Would definitely recommend them and plan on using them for any future needs as well!

Nathan did an excellent job today! He jumped straight into troubleshooting a brand new furnace that hadn't been tested out before (and wasn't keeping up with the latest cold snap), having ideas immediately on what to tweak. Found that the system was constantly overheating due to the untested fuel-to-air ratio and was shutting itself off, and he was able to optimize it very easily. I really appreciate the way that he kept me posted on everything he was doing and teaching me about how the system works and what to watch for. Amazing customer service, I highly appreciate it!

Earlier in the year during one of the coldest weeks, my furnace stopped working and I had trouble finding someone available that day. I located Universal Heating and they had someone at my home within a couple of hours. The owner, John Rice, and staff were extremely helpful and expedient. Universal Heating had my new furnace installed by early evening. While I hope that I don't need their services again anytime soon, I will certainly use them again should the need arise.

Skip was excellent! Shifty resolved our issue and was on his way. Friendly honest and professional service as alway! Big thanks!!! Superior service as always!!! Highly recommend. They are honest informative and take to time to explain the issues and multiple solutions. Employee are polite and personable, people you can trust. Thanks all!