Valdez Brothers Plumbing

I can’t say enough good things about the service I received from Valdez Brothers Plumbing. Here’s what happened: my water heater completely stopped working—not just a pilot light issue, but fully out. Luckily, it was still covered by the manufacturer’s warranty, so I only needed to take care of the plumbing costs. At the time, money was very tight and I was worried I’d be without hot water for days. I reached out after seeing some local recommendations, and Douglas was the plumber who helped me. He was understanding about my situation and even picked up the replacement water heater from the manufacturer’s distribution center before coming out. Douglas explained the whole process to me step by step and gave me a very fair price for the work. Since we’re a military family living paycheck to

After our hot water heater suddenly stopped working in the middle of the night, my wife and I woke up to a big mess and lots of water to clean up. We had about 20-30 gallons of water on the floor, which meant a lot of cleanup and extra laundry. We wanted a trustworthy plumber in Orem who was fully licensed, insured, and could help us out the same day. I called a few places, and this company picked up right away and was able to send someone out quickly. Douglas, the plumber who arrived, was on time and explained everything to us in a way we could understand. He found not only the problems we already knew about, but also pointed out some other issues that could have caused trouble down the line and weren’t up to code anymore. Even though I was a bit worried about extra work, I appreciated th

Douglas installed a new kitchen sink and faucet for us in Orem. He showed up right on time and was very polite and professional throughout the job. Douglas carefully followed the instructions for both the sink and faucet, making sure everything was put together just right. He treated our project with care instead of just rushing through it. After finishing the installation, Douglas made sure the sink was perfectly level and the seal around it was neat and even. There were no leaks at all, and our new sink and faucet look fantastic. He also cleaned up the area and took away the old sink and faucet, leaving our kitchen spotless. We are very happy with the work, and we will call Valdez Brothers Plumbing for any future plumbing needs. Highly recommend!

Douglas and his team went above and beyond when we had an emergency plumbing leak at the front of our house. They arrived quickly, did a thorough inspection, and explained that the problem was actually with the city sewer line, not our own plumbing. They didn’t charge us for the visit, but we had them return shortly after to install a water pressure regulator. The work was done fast, with great attention to detail, and for a much better price than another estimate we got. We’ll be calling them for any plumbing or drain needs in the future. Douglas is reliable, punctual, honest, and very friendly. Highly recommend their plumbing services!

we have worked with this plumbing company several times in orem and honestly, we wouldn't call anyone else. douglas was super patient and explained every step of our bathroom plumbing remodel. when the project ran into an unexpected issue (not related to the pipes), douglas gave us really helpful advice to get things sorted out. the whole team is knowledgeable, honest, professional, and their prices are fair. if i could give them six stars, i would!