Valley Pool & Spa - North Versailles

BUYER BEWARE: After talking with Kyle/Alex on the phone, decided to finally stop into the North Versailles location to purchase a pool/hot back in January 2024. Family and I went in and met Anna T. Who helped us with this process. Everything looked good and sounded right as I asked many questions and for such a big purchase. No issues up until the delivery day for the hot tub which was very frustrating as the hot tub came extremely dirty as I was told and assumed it was new. Fast forward to the first time it was used. The aroma therapy liquid/bead holder came unthreaded and already collapsed within the wall of the hot tub. A noticeable scratch on the side of the lounge that you feel when laying in it. The pressure of the jets weren’t as strong due to the dirt, debris, and other gunk that

Wonderful service, people, and supplies. We don’t go anywhere else because these guys are just always so helpful, on time, and knowledgeable! Thank you VPS✌️

Our recent purchase of a hot tub from Valley Pool and Spa was an absolute delight, largely thanks to the outstanding assistance we received from Amanda. From the moment we stepped into the store, Amanda's knowledge, patience, and genuine enthusiasm made our decision-making process seamless and enjoyable.Amanda took the time to understand our specific needs and preferences, guiding us through the various options available and providing valuable insights along the way. Her expertise and attention to detail were evident as she helped us select the perfect hot tub for our home.Not only did Amanda ensure that we found the ideal hot tub to meet our requirements, but she also went above and beyond to make the entire purchasing experience pleasant and stress-free. Her professionalism and dedicatio

Valley pool is a rip off. There prices are to high. One salesman will tell you to use this amount and the next one will tell you something else. They don't support there product. I bought a 300 dollar pool cover it lasted on year I went back to speak with a salesman and he started giving me an attitude. Dumb people

Brought my problem of my need to get a functioning filter cap replacement for my pool filter and ALEX was so awesome in his knowledge of the pool system.. showed me the problem was solved simply by adjusting the “O” ring inside the cap.. so quick and efficient..Alex you are the greatest!! Thank you!!