Vortex Doors of Tallahassee

After calling several garage door companies, having to leave a message, and getting no call backs, I called Overhead, talked to A PERSON, and got my garage door replaced in record time. I spoke with a very pleasant and accommodating Anthony over the phone and THE NEXT MORNING a very nice Chris showed up on time and had everthing replaced & ready to go in no more than an hour. Would definitely use them again. Hard to find good customer service these days.

This company did a wonderful job replacing an overhead garage door unit. The technician arrived promptly for the service call and was courteous. The rating would be 5 stars if their customer service received in the field matched the office experience. In hopes that management reads these reviews, I will suggest that Andrew from the Tampa office receives additional training and customer service coaching. This training should include the following... 1. Do not be rude to customers. 2. Do not argue with clients. 3. Actively listen to customers. 4. Maintain a positive attitude. 5. Be helpful. Again great company, great work, horrible customer care...

If you have any garage door concerns, I would highly recommend using this company. I sent an electronic estimate request and received a call within the hour (actually, it was likely within 30 minutes). I explained the problem I was having with the garage door and broken spring. I was told they could have a technician come out the same day (a great surprise). I was provided with a great estimated price for the overall job. The technician (Jake) was friendly and explained everything he was going to do. I am 100% satisfied with the job done and overall experience working with this company. I would not hesitate to refer them to my closest friends and family. Thank you so much for the prompt service and great job!

I waited a long time for the garage door. It was supposed to be Gray, it was White. I let it slide. Before that I bought a garage door opener from them. The one delivered wasn’t the one we ordered buy hey I was told the one delivered “was a better model” basically and upgrade for the same price. What could I say? Since I have owned it for some reason it will not stay closed. It does it on and off. I was given assurances they would stand behind it but there was no inventory and “I would probably get a lesser opener.” I agreed to monitor it and when I bought the garage door they said they had my back when I brought up the continuing problem. Now it has gotten worse and won’t stay closed for long periods of time. Now I’m told “it needs to be reset.” Today I called and they wanted $150 to che

I was very impressed with Steve, the technician who replaced my door’s springs on-site for a reasonable costs. I was equally impressed with Anthony’s customer service on the phone. Broken on Sunday, fixed by Tuesday afternoon. Thank you gentlemen!