Waldhauer & Son, Inc.

I can’t say say enough about Waldhauer & Son! They did an exceptional job installing new pavers on our pool deck as well as installing new waterline tile! They put in a full days work every day until finished. They were on time, professional and friendly. I would highly recommend them!

I wasn't going to waste my time or energy writing a review. But now, after only 2 years our salt cell stopped working, and its time to let everyone know the nightmare of a pool company Walhdhaurer is. The whole process from start to finish was agonizing. From dealing with the office staff, to the lies, aggressive behaviors and incompetent, shotty work. Here are a few of the things that were not done right: the pool light does not light our entire pool, the bubblers were never installed on our sundeck, the bench at the end of the pool was too low, they graded our yard uneven and it created a permanent pooling of water when it rains, they killed our new grass with overlay cement, there was a leak in our pool before plaster, the finish is bumpy already, there's rust cracks coming out o

So far so good! A few months delayed on starting the project from what we were initially told but understanding...given the high demand for new construction, parts, etc. and knowing that it's tough to find willing help/ employees. All work crews so far have been true professionals and a pleasure to have around. The front office has also been great to work with and very patient with us as we made tile and color choices. Will post more pics upon completion!

Our family will highly recommend Roy and his team at Waldhauer! After meeting with Roy, seeing his design, competitive price, and learning of his 20 years experience with thousands of pools, our choice was made and today we know it was right. Our project began as scheduled with permit pulling in late fall 2018 and finished as scheduled winter 2019. Over that time Roy and our PM Gerard were responsive and accommodating. At first I may have been a little too eager to communicate, but I always heard back within a day. Gerard successfully managed multiple outstanding crews from the survey to pool school. Excavation was impressively precise in our very limited back yard area, the paver crew were outstanding, the tile was meticulously installed, and the plumbing, electrical, and fencing we

Contracted with Waldhauer August 11th 2022. Was told 6-9 months until Construction would start. They started May 7th 2023 so just a few weeks over the 9 months , not a huge deal. Dig went well, no issues. When gunite application started there was no plumbing in place for my spa. I went out and asked the guys if it was normal for the plumbing to not be done. They looked at me funny and then said ,"is this a raised spa"? Which I replied yes. Ever since then I watched them like a hawk. I can only imagine what I would've had to go through had they not run that plumbing. After the gunite was dried the spa looked way too deep. I reached out to them several times and got no reply except for the sales man that sold me on the pool in the first place. He said that he would have Gerard "the project m