Wall Mechanical Contractors

I am writing this review for Wall Mechanical Contractors today for a special reason. We have been extremely satisfied with the promptness and quality of service with them for over 15 years here in Cary. Ken's subject matter expertise and customer focused services are top notch in this area. We had some payment issues in the system from our side and to our surprise, Ken personally made sure he resolved the issue even in the payment systems even though we did not really expect him to. In the whole process, their customer service coordinator in their back office was also very collaborative. Overall, we would rate this company and services as outstanding.

Ken Wall and his guys are ABSOLUTELY amazing. I could not have asked for a better company to help with our HVAC issues. They were quick to respond, quick to repair, and made the process so easy. They even let my little boy (who is obsessed with “worker guys”) gear up- tool belt, caution vest, hard hat and all, and “help” when they came out to our house. His little dreams came true, and our house was back up and running in no time. If you’re looking for the BEST in town, Ken Wall is your guy! Thank you again for everything!

The folks at Wall Mechanical came highly recommended from a friend that runs a large property management company in the triangle area. Our AC coil had a manufacturer defect that resulted in total failure. I had several companies come out and take a look at the repair. Ken and team were by far the most trustworthy and efficient. The new unit is working perfectly. Highly recommend these folks for any of your HVAC needs!

I've worked with Wall Mechanical and Ken for years, and I can't recommend them highly enough. Ken is incredibly trustworthy, knowledgeable, and has over 25 years of experience in the HVAC industry. As a real estate professional, I often refer him to my clients for servicing and evaluating their systems—and he consistently delivers excellent service. He's honest, responsive, and always takes the time to explain things clearly. Whether it's routine maintenance, repairs, or system evaluations, I know my clients are in great hands with Wall Mechanical.

Ken and his team are excellent! My 10 year old AC unit saw it's last day and Ken was quick to come out to quote and even quicker to replace the unit. That alone was awesome, but to add to it, his prices were absolutely reasonable and about $2,000 - $3,000 less than the other companies i checked with. I am happy to say I will no longer have to get second and third quotes - I'll be sticking with Ken and his team as long as they will have me!