Ward Plumbing, Heating & Air

Ward Plumbing did an excellent job for us. Our 21 year old hvac system finally died. Ward sent a technician out quickly and diagnosed its demise. We had a new system installed about a week later. All of the people we dealt with were very professional, well experienced and timely. Overall my experience was very positive. I would have no problem recommending Ward to any of my friends and family.

Andrew and Jeff potentially saved us from excessive future expenses by identifying current plumbing issues and providing professional solutions. I’m very impressed that the HVAC team (Zach) and the plumbing team (Andrew and Jeff), along with the office team, work so closely together. The photos and documentation are very helpful. I am extremely impressed by their level of knowledge and expertise. WARD surpasses all experiences I’ve had with HVAC and plumbing solutions in Haywood Co. I highly recommend WARD.

We used Ward for our heat last year, and we were so happy with the service, we called them to help with a plumbing issue this year. They were yet again very professional, courteous, and had great communication with us. They walked us through our options and let us choose. At no time were they pushy. It was a great experience even with having to spend money.

Third time I’ve used Wards for plumbing service and second time they have sent Bradley! They are dependable, professional and thorough, and I can’t imagine using anyone else!

This was exactly the kind of customer service we hope when things go wrong! Had a pipe burst yesterday in the late afternoon and the 2 service techs showed up late morning a day later. The lead tech Bradley H was very knowledgeable, informative and did an amazing job start to finish!! Identified a second less severe leak after the bigger one was fixed. We have 40yr old plumbing. It's currently not leaking but he took the time to point out several places where the pipes are corroded and showing their age. He gave me an estimate to get everything replaced and up to current standards. I very much appreciated his integrity and opinion on next steps as these pipes aren't going to last much longer. The younger tech was also knowledgeable and did his share of the work. I'm sorry I can't recall hi