Wastewater Solutions

I purchased this home with the septic system installed by Wastewater Solutions Inc in 2019. Initially was told when I purchased the home in 2021 they no longer service residential systems? Fast forward to 2023 when the red light and alarm came on. Had to have another service provider service the system, and evidently it needed pumped instead of service. However, Stark County “requires” a service contract (scam) in place for yearly service. Ended up paying over $800 for that total service by the other service provider. This past week (October 13, 2025) the alarm and red light occurred in the middle of the night and started making calls to the previous service provider only to find out they had all of their technicians out to a conference for two weeks and wouldnt be able to get to me

They treat you like a family. My sewer pump and grinder needed checked and Robert came to help. He was extremely knowledgeable and pleasant to work with. If you have septic, grinder pumps, or waste related needs, these are the people you need to call. Highly recommended.

I called the company and had nothing but amazing service! First, the hold music is Journey and sure does make your hold time feel minimal. Second, you are met with kindness and respect huge shoutout to Mary, she also shared she choose the hold music!! Finally, I cannot believe how quick a tech was out to my house first thing the following morning. Robert was communicative and gave me all information straight from the jump! This was the best experience I’ve had regarding septic systems ever!

Wastewater Solutions installed our septic system and have been servicing it for the past 8 years. Everyone at Wastewater Solutions has been responsive and fast whenever we've needed service. Both Bob's have been great and always gone above to get our system fixed when needed and perform routine maintenance. No clue where these negative reviews come from because in 8 years we've never experienced anything but outstanding response times and service. I could not recommend them enough!

We've had our spray septic system serviced by Wastewater Solutions since we had it installed. They have always done excellent work for us. We have two preventive maintenance visits each year. We've needed to call them twice for other service. They have been very responsive to our calls. We highly recommend them and their team...especially Mary in the office.