Waypoint

What a relief to have Waypoint when the freeze this winter gave us a terrible water leak. The water damage spanned three rooms including walls and floors. Bringing everything to begin mitigating the damage on the day we reached out, we knew we were in good hands. The Waypoint team became a welcomed visitor to monitor moisture levels and coordinate all the pieces for reconstruction. Adding a level of complexity is that we work from home. The crew always let us know their expected arrival making the project flow with minimal disruption. Friendly and professional. Our home is truly better than before the incident!

We recently provided services for Waypoint Restoration in June 2024, and despite multiple attempts to follow up on payment, we have yet to be paid. Communication from the company has been minimal, and promises of payment have not been fulfilled. We urge others to exercise caution when working with Waypoint Restoration.

I’d like to thank William and his crew at Waypoint for turning what felt like a disaster into a minor inconvenience. He showed up less than hour after the call and they got right to work on drying out the area, clearing out the mold and the rebuild is like new. Also helped me with the insurance claim process. I highly recommend Waypoint if you’re dealing with any type of water damage

As a local home insurance broker in the Austin area, I refer all of my clients that have had water losses to Waypoint and always receive exemplary feedback. I very much appreciate them making a difficult situation easy for my clients.

I discovered a long term leak from the washing machine, this issue turned out to be in the wall. I frantically made calls. Waypoint Restoration answered, was prompt and their team minimized the damage. They were able to dry it out and remediate the mold. I highly recommend Waypoint Restoration.