West Plumbing LLC

Absolutely unacceptable experience from start to finish. I hired this company for what should have been a straightforward plumbing and shower surround installation. Instead, I’m left with property damage and a botched job that will cost even more to fix. First, they failed to properly measure or dry fit the shower surround before installation. As a result, there’s now a nearly 4-inch gap between the tub lip and the shower wall — completely unusable and clearly not up to any reasonable standard. If that wasn’t enough, during the job, they drilled two holes through the shower wall into my closet, puncturing the wall and going straight through my clothing. Then they managed to flood the closet, damaging even more of my personal property. There was no attention to detail, no proper planning, a

We used West Services to replace our outside AC unit and were very pleased with their job performance and price point. Jerone and Frank were very professional and courteous. Both demonstrated their knowledge and skill set in the HVAC field. Jerone was able to answer questions without hesitation and did so in a manner that the average Joe would understand. The end result was fantastic! I would have to say that this was probably the only job performance where I didn't have to go out and clean up after a contractor's work. Melanie was wonderful at keeping us updated on their schedule and made every effort at getting the job done quickly. We will certainly use West Services for any future projects. Great job!! Michelle Wharton

Wonderful service by Chris and his team. They listened to our concerns and questions and gave us multiple options to consider. We feel a real sense of relief that we no longer have to worry about 40 gallons of water leaking from the attic to our home below.

I hired West Plumbing at a premium price to perform the plumbing for our new addition. Bill, their field superintendent, was professional. His office support was atrocious. They overbilled me on "rough-in" at almost 100% of the job and the overbilling was not part of the original agreement. The office staff said they "promised" to finish, and then agreed to 75% for rough-in. My water bill the next month was over $1,000 because of a water leak in the wall in my new half bath. There were two leaks total. I still have a water leak in my laundry room subfloor that they refuse to fix. Its been six months. They never finished their work and keep sending me bills stating "past due". The work they did complete after rough in was in spurts and they never showed up with the right equipment

West Plumbing has been great to work with! I had a last minute issue with a pipe break they came out and fixed. The service was excellent. I appreciate to prompt response by Ms. Melanie and the guys that came out to do the job. They also handled another issue for me regarding my tenant's kitchen sink. All and all....I'll continue to do business with them!