Westbrook Plumbing & Heating

My house would be a block of ice if it wasn't for Dave. My pipes froze around [what is now known as] the blizzard of 2018. My heat was broken during that string of subzero temperatures, and I was in a bad spot. I called 2 other plumbers to get estimates, before calling Dave. When Dave got there, I could immediately tell that he was the guy I wanted to go with. He fixed 6 burst pipes over 2 days... One of which was during the actual blizzard - when any other plumber would have blamed the snow for a delay. I will never call anybody else. Trust me... This is the guy you want.

Awful. General contractor (Tom Mack) used Westbrook as a sub-contractor. Moved a sink, but didn't attach it to the wall, or rather, used backwards toggle bolts, one not even screwed in. Painting around a wobbly sink first clued me in, then looking from the underside, seeing a toggle on the outside of the fixture (meaning wall-sink-toggle instead of toggle-wall-sink) was the second red flag, and worse yet, the other toggle was outside the wall, on backwards, and the bolt slid right out of the wall! I told Tom not to send this guy back (David?), as I didn't trust him. I was right! He was sent back and David (?) immediately gave me a bunch of excuses ("it's not being used as a toggle bolt, there's a washer..." okay, again, why use the toggle at all? A toggle on the outside of the wall