Westfall Plumbing & Heating

Just had my 72 year old aunts house cleaned out from being a hoarder. Other than the house needing to be cleaned they would not even fix the plumbing for her to have water.

The lady at the desk was extremely sweet! However even though I understand that everyone has to make money. I felt completely taken advantage of! I was quoted 800$ for a aerator swap. Thank goodness i mentioned this to my neighbors another company came and did it for less then 500$. I understand hourly wages but I feel charging people 400$ for 20 minutes of your time is unacceptable. Especially when the company knew the medical financial burden in currentlh going through.

We were able to schedule the appointment within 24 hours of calling. Mike was able to quickly identify the problem and fix it in a very timely fashion at a very fair price. Everything has been working fine since he fixed it!!!

Our family is disgusted there is a requirement to give a star at all. Over priced and unprofessional. Because we purchased our own materials prior to hiring this company they said it was there practice to increase our billing hours and billing rate per hour. Because they Mark up the materials to make money off of those as well. In the end they put 3 extra hours on the bill and at least a 200 charge from the get go...just for having the materials on site. Rude woman in the office to top it off. Never again!!! After years of hometown loyalty.

I am very very happy having Mike and his wife work on our plumbing. Very professional and knowledgeable. Thank you!!!