Win-Dor Industries Inc.

Win-Dor just finished and did an outstanding job on installing new storm windows at my residence in Billings. The job was done timely, carefully and thoroughly to my complete satisfaction. No surprises. They look great. Very good product. It's been very refreshing after having had a series of disappointments with other contractors on other projects. B Lee

They have a nice facility and the sales staff friendly enough. They probably perform new installations properly. Unfortunately, we had a number of windows replaced by WinDor and they did not install them correctly. The windows were installed directly onto the wood sheathing without any flashing. Flashing is required to make a weathertight seal and also required by code. The owner informed me they would not repair or fix to meet code because the wood siding is waterproof enough and he's done it that way for years "without complaints". Anybody doing window replacements should look into how this is done properly and you will understand why you do not rely on wood siding or shingles to be waterproof, that's why there are waterproof membranes (house wrap) on the market! Anyway, very disappoint

They did a great job and didn't charge us more money after the quote.

Only ever heard great things and always were helpful in years past when I needed info, windows or parts. Great customer service has always been a priority.

The team came and replaced the windows for the entire home in 2 1/2 days. This was good after seeing how hard it is. Upon leaving they had not done anything to put back the window treatments curtains and shades with the promise that in 2 to 3 days a part would come and they would complete the job. Well that was 10 days ago and they have not returned or made an appointment to finish the job. So what grade do they deserve when 90% of the job was done will only to fumble the last 10%?