Wind River Environmental of Fayetteville, GA

Awoke to bubbling in a toilet and found our septic tank was full. Called Bishop-Thiem Septic Service to pump the tank because we used them five years ago and they did an fantastic job including installing a riser for easy access. They were also very reasonably priced. We learned that the company was bought out by a large company, Wind River Environmental. The prices were much higher, $900 to come out, $300 of that was an "emergency fee' for them to come out the same day. We were desperate so agreed to the higher charge. During the clean out an old broken filter was found in the bottom of the tank which the tech fished out with a garden tool from our garage (see pictures attached). The technician did not know what it was and listed that the tank had no filter and that a filter could not be

Mr. Marlon was OUTSTANDING! This is the second or third time he is the responding technician to provide our emergency or routine services and he is ALWAYS timely, prompt and professional. Highly recommended Mr. Marlon

Wind River Environmental sent Marlon came out to service my tank. He was very professional and quick and he taught me how to take better care of my septic tank. I highly recommend him. A+ service.

Unresponsive. I previously used this company for my home and referred to a family member. They charged a service fee but did not service the home. They have been unable to provide any other details since. Company claimed to have someone return call after escalation but never did. Unfortunate & Unprofessional.

Marlon was fantastic and didn't mind me watching and learning as he cleaned out our septic tank. A great experience. Thank you!!