World of Floors Freeland

I placed my order for tile flooring on July 1st and was told it would be 30 days to get it in. Ok, great! 30 days later I walked in for an update….. and Diedra explained that this flooring is on the discontinued list, but my order will still come in. And she said I could cancel it and order something else if I want to…. so, I asked her at that moment if she was sure I could get it and she guaranteed emphatically that it is coming! And I liked it enough to wait another 30 days. So, 63 days later…. I called on Tuesday, Sept. 2… left a message to call and give me an update. Called agsin the next day twice, leaving a message to call…. NO CALL BACK! So, I drove overr about 2 in the afternoon…. Closed! Drive over on Thursday the 4th during operational hours as posted on their door… Closed at 3

Outstanding Service! These guys go above and beyond to make sure everything is perfect. World of Floors have done two of our homes now. Hardwood Flooring and Carpet in the first house and Vinyl Plank and Carpet for the second home. Both homes turned out flawless. Definitely recommend calling these guys for your flooring needs!

We were very excited to get new carpet in two rooms in our house. We went in to World Of Floors to see their selection. We found some very nice carpet and picked out some for our living room as well as a remnant piece for our son's bedroom. We were given a quote of just over $800 for the living room with the install, pad and everything, and $150 for our son's piece of remnant, which we planned to install ourselves. Today, we were given another estimate, with a price of over $1200. When my husband called to find out the problem, the woman on the phone told him that they added on other fees. We found this very unprofessional, especially when she told him "go somewhere else then" after he questioned the quote. I am grateful for her unprofessional manner, because she caused us to look elsewher

I was excited to order carpet for our baby's room from them they were good about coming out to measure and calling back quick with cost however I had to call after 3 weeks (mid April) from when I had ordered the carpet to see when it was coming in. Was told carpet was expected in the next day that someone would call me the following Monday to set up an installation date. No on ever called to set up installation date, I called left a message to have someone call me backafter a few days of no word. After 2 weeks of not hearing from someone we decided to go elsewhere for our carpet. I just received a call yesterday to call back to set up an installation then a call today saying they plan to come tomorrow to install. I wished it had worked out but with baby being due in the next 7 weeks and n

Stopped in on a Tuesday after a referral from a family friend. Store was clean. Discussed what I needed with the associate. My information was taken down and they said someone would call me when they got back. Called back Friday after no call back, there was no answer and left a message. Now a week later from my initial visit and still no call back. I guess need to shop elsewhere?