Yale Pest Control

Absolutely wonderful service. We discovered a bee hive in our walls as they suddenly broke through and came in our house, and within an hour they were there taking care of the problem! The tech was professional and, since we have two young children, made sure he was extra thorough to get rid of any bees inside and out. The price was reasonable and includes a 90 day guarantee. I highly recommend Yale Pest Control for any extermination needs!!

Make sure you get them in to recheck your bait traps wthin the 90-day guarantee. Unhappy that a reinfestation a week outside the guarantee resulted in a $315 charge and inflexibility with an existing customer (I heard the cost to rebait was $100 on the phone but now that the technician is here doing the work I am told I heard wrong). I see through other reviews I am not the only one who has had this negative experience. Had planned to ask them to also handle our tick spraying services - now I will not. They made money on me today - but lost a customer.

Had bees under the siding. Very friendly and great customer service from start to finish. Beat everyone's price! Friendly, Professional technician D. Jackson was exceptional.

The office was polite and patient with my questions. The technician that came, Alex, was very polite, knowledgeable, and patient about my questions. No fear/scare tactics. Just facts about what was going on. Explained in laymen terms that I could understand. Yale Pest Control was one of several companies I had come and examined my issue. They seemed to be the best fit for what was needed. There is no pressure to sign. Price was in the range of the other outfits, cheaper than most. Highly recommend them.

Customer service rep was extremely rude. After 90 days and 2 treatments I was still hearing mice. Instead of being concerned that I was still having the problem the reps only concern was to inform me that this would be my LAST treatment! I certainly got the message that money is all that matters to this company! I will no longer use Yale Pest Elimination. Follow up : After an apology from the owner who has also gone above and beyond to make sure I will no longer have a mice problem, I am very pleased with the service from Yale Pest Elimination. Gary has come to my house several times. He is both professional and courteous. Also the most knowledgeable about anything and everything from pests to plants. I am very happy I was able to continue using Yale and will definitely recommend them !