101 Mobility of Ann Arbor

I want to extend my heartfelt thanks to the entire team at 101 Mobility. I had an urgent need, and they exceeded my expectations. While I was considering bids from two companies, Sarah responded to my message over the weekend and by Monday morning, we had a plan in place. Angela, the office manager, continued to support my urgent request and arranged for a technician to visit my home within a few days. Josh, an experienced installer, provided valuable insights on a special request I had. He and Isiah were punctual and extremely helpful.

101 Mobility was tasked to remove and store a Bruno stairlift as they were the original installers. The office contact, Angela, is the soul of courtesy and was prompt in responding to our calls and questions. The tech team of Jake, Troy and Anthony for the most part executed and completed the task as needed. Once completed we did notice the hardwood floor at the base of the stairs was gouged during the rail removal. We chose not to bring this to their attention before they left as the marks were minor and we were going to schedule the hardwood for a refinishing later in the year. Aside from this item we were satisfied with the work.

Great experience, from meeting with the sales representative, order, delivery and installation. Everything was straight forward and effortless, now my wife can now get up/down to the lower level in our home sewing area. Thank You!

My experience was amazing. I called with a very complicated problem and Angela was so so kind, professional, and knowledgeable. She stuck with it and called me back more than once and really went the extra mile in helping me. I would highly recommend them.

Angela, and the owner Hamilton were so kind in assisting me. My mom had to move to assisted living which is costly for me. Removing the 2 chairs were taken care of gratuitously and I'm very grateful.