A+ Plus Cleaning LLC

Dianne and her team have been servicing our rental properties for 3 years now and we’re thankful for her team’s support! They are consistent and professional, and have never missed a turnover clean for us. Just that in and of itself is a massive weight off our shoulders knowing Dianne is communicative and reliable. Thank you, Dianne and A+ cleaning for always showing up to ensure our properties are clean and ready for our next guests!

Due to a delay in renovations our original cleaner was unavailable and I needed someone next day. Diane was able to get me on the schedule last minute and was flexible with a change in start time. Nelson and Mara did an amazing job. They worked hard for several hours for a post construction deep clean. They cleaned the windows inside and out, vacuumed all the floors and inside all cabinets/drawers, scrubbed excessive amounts of dried grout off of tile throughout the entire apartment, and cleaned all the walls. They were friendly, professional, and I would definitely recommend them to anyone in the area needing a good deep clean. We will be using them in the future.

I was looking for a cleaning company to come regularly, and I found A+ cleaning. I filled out the form on the website and selected a time and date for the cleaning. After giving all of my information I was quoted $150 and received an email confirmation with the date and time I requested. Then the owner/manager called with an indignant attitude claiming that it was impossible to book online. She also changed her pricing to $200 for a 4 bedroom. I should have stopped all contact here with the price changes and her gaslighting attitude, but I did not which was completely my mistake. The day before the cleaning I received two different appointment reminders - (1) for 9am like I had booked online and (1) for 2pm. The cleaning woman showed up at 12pm which was neither of the times we were given

From forgetting a conversation I had with her a week before to complaining about having to open a cabinet to put out toilet paper and other essentials for incoming renters, I should have headed the red flags. Instead I paid her $280 for a so called deep clean of a less than 500 square ft condo. When I went in 3 days later to welcome renters I had to clean basic areas. When I sent her pictures of the unclean areas and told her to forget the rest of my cleaning dates, her only reply was :OK." No apology or offer of a refund, even a partial one.

We started using A+ Cleaning for our weekly rental this season and could not be happier. We have had terrible experiences in the past with other services and could not be more relieved that we finally found a reliable service that also does great work. A+ has gone above and beyond to get the job done. One week our lockbox broke and our renter was unable to access the unit. We were out of town and in a real bind. A+ ran around town to track down a key in order to clean the unit and let the renters into the unit. They are well worth the price and working with Dianne could not be more pleasant.