Ace Plumbing, Heating and Electrical Supplies Inc.

Found the parts service employee to be extremely rude and unwilling to help. Ended up finding the grab bar bushing I need for my fiberglass shower/tub at Home Depot. I wouldn’t recommend this place to anyone

This store has beautiful products and very good quality however their customer service is lacking desperately (and need of a make over) . I've gone there twice and both times I seem nonexistent to the staff (today I just left) . It's unfortunate, and because they don't have pricing on many of their items and you do need a salespersons assistance. However if they never acknowledge you (even a simple "Hello if you have any questions let me know" ) then you are left to wonder. I believe if the service is not great in the very beginning it will most likely not be good later if you have a problem with the product. This is why most people are shopping online. I love supporting local businesses however stores like these should take a page out of the Ritz-Carlton book on customer service. you

Customer service, or lack thereof by the guy in the parts department on a Saturday morning, was stunningly bad. Almost felt guilty asking for help with a part!

The one guy I spoke with had a terrible attitude. Was completely incompetent and not helpful. I was trying to support a local business. I will just go to Amazon. Don’t waist your time and gas money to come see these guys.

I was replacing vanities and toilets in 4 bathrooms in a 50 year old house in Ocean City NJ. I ran into several plumbing problems. Mark looked at the parts and got what I needed and explaied how to complete the job. If it wasn't for Mark taking the time to solve my issues I would have never been able to complete the job. Mark have a great day fishing today! Very satisfied customer. Allan