Alpha Omega Heating & Cooling Inc.

AVOID at all costs. Allan Broccoli cuts corners and does not honor his warranty if he thinks the repair will cost him real money. I have a date in White Plains Small Court for a claim in excess of $3,000. He has a friendly face on installation quotes but his team in inferior and unreliable. His joint on my Heat Pump used solder to save a few buck. It leaked and I lost all my FREON in the first year. He would not come back to fix it as he know what it would cost him. I had to hire another firm to I fix my broken brand new equipment and did not even have the Heat Pump to use all winter. Don’t let his reasonable quotes on equipment sway you. Not worth it if he won’t do a good job and won’t come back to honor his warranty. His A team installers all quit and he is now left without k

AVOID! Originally had a good experience with Allan, had a furnace installed about a year ago. However, when it stopped working, he was nowhere to be found. Has repeatedly sent our calls to voicemail, not answered our texts and left us without heat. Was also previously very rude when we had a question about our HVAC after install, Zero customer care!

Avoid .Did a fantastic job on the first project installing a new boiler. Was so pleased with the boiler installation, decided to hire them again for a second project, for the installation of split systems. Unlike the first time, the communication for the second project was spotty. Firstly, it took many many phone calls and texts to get them to reply, and then they would keep making appointments and not show up. When the day of the installation was finally scheduled, day laborers came and started installing splits In random locations without consultation. They had no clear plan, despite my previous conversations with their boss. So they had to come and take the split systems down and reinstall them in new more logical locations, leaving many holes in the walls of my house, which had to be

Alpha Omega installed a new furnace after ours gave up. It took them one day to try and fix the old one and one day to come and install a new one (on a saturday no less!). Communication was clear and constant during the period, the work was done professionally and quickly, all questions answered and a clear maintenance plan created. I am very happy with their work and recommend it to others.

Alpha Omega Heating & Cooling Inc. company installed a new furnace promptly when our old one died. Also put in an air conditioner. Their service was fine. My only problem was with a lack of communication regarding if and when they would arrive to work. They improved when I asked them to please inform me.