Americool Heating & Air Conditioning

Like so many others, we were thrilled to have finally gotten a mini-split! The install team was incredible. Unfortunately, we must have gotten a Lemon! Its been 7 months since installation at over $8,000. After a power outage, the motherboard had to be replaced leaving us without for 2 weeks. The equipment now makes a horrible pressure release noise and scraping sound and startles us and our cats every time it comes on! I called for service 10 days ago and was told they would get back to me. Never happened. So today I called back. Didn't seem like much of a surprise to the office gal when I said it had been 10 days! Am I crazy that I would expect a call back for service sooner than 10 days? Ameri Cool was highly recommended by a work friend. Unfortunately, I cannot recommend this compan

Want to tell you your entire staff are great from Chris who gave us information and choices on the quote to install heat pump. To the installers Ted And Nate who were very professional and extremely nice very high standards on detail and explaining information about product very nice people to work with very satisfied customers

Alex and Woody were very professional, clean, and did a great job keeping us informed every step of the way on our new furnace install. Care was taken to identify and implement the best condensate drain path. We are very happy with their work and our new furnace. Thank you!!!

Called and got scheduled for a repair on our gas fireplace. Setting up the appointment was easy even in this busy time of the year. Brayden showed up with in the time we scheduled. He was very knowledgeable and went right to work with the repairs. He was very pleasant to talk with and explained everything he was doing. Needless to say I am very pleased with the repairs that were performed and would highly recommend Americool for your heating and cooling needs. Thanks again to Brayden for getting our old gas fireplace working.

Americool did the rough-in on our new build in November 2022 and final install of the outdoor unit in July 2023. Our building plans called for an 11HSPF unit exhausting upwards approximately 10’ from our front door and called on the HVAC contractor to verify the install location. One month before Americool was hired, in October 2022, we installed front landscaping to include a fir tree, cranberries, and winter jasmine – all cold hardy down to negative 40F. Unbeknown to us beforehand, in July 2023 Americool installed a side-exhausting unit blowing directly onto our front cement porch and paver walkway. Construction was still ongoing in the first winter, 2023-4, but the unit was used to heat the home to 50F to avoid burst pipes. The exhaust from the outdoor unit caused the front porch a