Aptive Pest Control

Nathanial was our technician. He was professional, knowledgeable, kind, speedy, and efficient! He explained the process and procedures for Adaptive and put my mind at ease. Thank you Nathanial!!

Louis from Aptive arrived early for our appointment to do our first treatment of the interior/exterior of our house. Before doing so, he introduced himself, shook mine and my husband’s hand and explained the process in great detail. We were very pleased with how professional and friendly Louis was. He did a great job and deserves five stars!

I signed up with Aptive Environmental after a direct and confident assurance from their sales representative that their service would effectively address a specific pest issue—droppings near our main entrance. I was very clear about this being the primary reason for trying their service. Despite multiple visits, the issue has not been resolved, and the experience has only led to growing frustration. What’s most disappointing is that after repeated treatments and continued issues, I was told by one of the field reps that this particular concern wasn't covered under the package I originally signed up for. I was encouraged to upgrade to receive a solution—despite the fact that I was explicitly promised that this issue would be taken care of under my current plan. That’s not just misleading—i

Unfortunately, the Aptive service notice I received that indicated scheduling for last week resulted in a no call, no show. The service occurred, with same day notice, a week later. This is unfortunate because I made sure to clear my day on the original date to ensure I was home for indoor treatment, of which I was not able to have on the day someone showed up. This has not been my experience with this company in the past. The visit was intended to be a routine maintenance service. Photos texted after service are helpful.

Greetings and Good Morning ☀️, I don’t thrill on getting different techs each time, but all of them have been respectful and courteous. They always listen to my concerns and answer all my questions earnestly. If there is something they can’t do, they let me know and then give me solutions for how to handle it. They’re pretty cool people so far and I have seen a decrease in pest activity. We shall see what the spring brings.