Arrow Exterminators

If I could give them zero stars, I would. We had a 1 year contract with them. Over the course of the year, they would never call before coming out. They would just show up. Which meant when we would need the inside sprayed, it wouldn't get done. Fast forward to this last month. It was our last month before our contract ended. They showed up again, no call or heads up, and took their termite traps. Upon calling them, their rude response "well your contract ended and you canceled with us". They completely destroyed our yard and left. I understand they "had" to take their traps back but my yard was not like this a year ago before they installed them. I asked to speak to a supervisor because the lady I was speaking with had a whole bunch of attitude. Then upon speaking to the supervisor, she w

They come as scheduled for our pest and termite control. Staff are friendly and helpful. They have done an excellent job with our pest control service.

Great customer service, easy to schedule visits, and have had no issues with bugs or rodents in my home since I started with their quarterly service a few years ago.

I appreciate the customer service, first and foremost. Pam and Laura have gotten to know me and know how I operate, and I really appreciate that. While the technicians are always quick to let me know what else would be good for our situation, they don't over sell and try to sign us up for stuff we don't need. Been with you since you were EUI, since roughly 2009. I appreciate what you do.

I love the staff at Arrow. Pam is always courteous and professional when I speak with her and Ian is also very professional and knowledgeable. The product is effective so I have no complaints at all. So glad we chose ARROW to provide preventive treatment to our home!