Automated Gates & Equipment

Automated Gates came out and quickly resolved the issue I had with my gate malfunction. Adonis is one of their Senior Techs and he does excellent work. I have a 20+ year old gate and live out in the woods. It is a tough environment and both times he quickly resolved the wear-and-tear issue my gate had exhibited. He was able to explain the problem after troubleshooting the issue (which was not easy) and had the gate up and operating the same day. He is a pleasure to work with.

PLEASE READ — SERIOUS WARNING ABOUT THIS COMPANY I am writing this review so others don’t experience what I did. I strongly believe this company engages in deceptive and predatory practices, and I want to document my experience in full so there is no ambiguity. My automatic gate began malfunctioning and would no longer close on its own. Before calling anyone, I did what any reasonable homeowner would do: I reviewed the manufacturer’s manual, checked basic troubleshooting steps, and even attempted a minor adjustment on the control board to rule out simple causes. When none of that worked, I contacted this company for professional service. The first issue arose before anyone even arrived. Be aware that this company charges drive time at $175 per hour, and this charge appears to be based on w

I live at a complex that has a gate that was installed by another gate company a long time ago, and then AE gates was hired 2 year ago to install new motors on the gate entrance and exits. They did a good job but recently we had some issue with the gate not opening easily because of a tree root pushing up the asphalt against it. See picture. Despite it being our problem, AE gate did send out a technician to look at the gate more than once earlier this year. My husband recently reached out to them when he joined the HOA board and they were helpful with emails and customer support about the need for us to resolve the gate clearance issue with the root. They recommended that we may need to service the wheels and provided some referrals for that. Debra at AE gates was helpful with her email

We had a great experience with our tech, Josh. He arrived on time, was able to diagnose the issue quickly and made the necessary repairs. He didn’t try to over sell us and was really knowledgeable on how we keeping up maintenance on our gate.

My father in law had them out to fix our gate a week ago. They were very knowledgeable about the issues we were having with our gate. Got everything fixed in a timely fashion. I was very impressed that the repair man took the time to show me what was exactly wrong with the gate. He also taught me how to re-pair the gate to our openers if we have a signal problem. We would recommend them to anyone needing automated gate repair in the area.