B & H Wholesale Fence Co, LLC

I'm extremely disappointed with my experience with this fencing company. I purchased a full fencing system, including two gates, based on a contractor's recommendation and the promise of a lifetime warranty. Within the first year, one of the gates failed at the latch. Getting them to acknowledge the issue was a nightmare, as well as getting ahold of them via phone or/and email. Only after my contractor went in person did they respond, blaming 'forceful closing' and refusing to honor the warranty. I paid for the repair out of pocket, just to be done with it. Now, just over a year later, the same gate has broken again. On 2/25/25 Mike verified my original purchase & gave me a quote to purchase a new gate, again not under warranty. After pushing back, he finally escalated the issue to the own

This company is great! I had a few custom things I wanted to do and Steven had the solution for me. There were a few issues that came up and Mark and Steven were quick to react and resolve the issues. Price for a pool fence was the best around and so is the customer service. Class act all the way! Guys I appreciate all of your help and professionalism! I look forward to working with you again on my next fence project!

Excellent customer service. From getting your quote to loading your order, I've always had a good experience with B&H. Top of the line materials, custom cuts and welds finish off every aspect of your fence. I am usually getting vinyl fence there,the quality is far superior to the chain stores,and priced better than the chain stores. Just picked up a custom order,and they had built it in 5 days!!! So glad we have a company like B&H in Schenectady. Thanks guys,keep up the good work! Sincerely, ALAN BURSOR AL'S Landscaping

Rude customer service. Asked for a quote and the lady informed me they sell to contractors only and to call a contractor for help. When I informed her I was indeed calling on behalf on a contracting company, she asked, "have we sold to you before?" When I said no she said we can't help you and hung up on me

Great service, Employees are friendly and willing to assist you in any way they can.