Ballard Natural Gas Service

Tyler, Juan and his team were absolutely fantastic! They previously installed our ductless system, and we were so happy with their work that we hired them again to install more ductless units and tankless water heater, and remove our furnace and gas water heater. Once again, they showed up early, explained the process clearly throughout the day, and cleaned up thoroughly afterward. Professional, efficient, and trustworthy. Highly recommend!

After reaching out to three other HVAC companies—Lifetime Heating and A/C, Go Green, and Evergreen—I ultimately chose Ballard Natural Gas to install a new Mitsubishi HyperHeat heat pump in my home. Joe, the sales person, truly earns his title as a systems design expert. He was the only one who took the time to thoroughly calculate my home's manual J, measuring every window and coming prepared with the King County property record to ensure accurate sizing. This attention to detail immediately set Ballard apart. Joe explained every step of the process, which gave me confidence in the project, especially compared to the other companies whose sales reps spent just five minutes looking around before leaving. Ballard provided the most reasonable quote and was flexible during negotiations The e

Ballard Natural Gas just completed the installation in our condo of mini splits. It took two days, and scheduling was super easy and prompt. I choose them because of all the vendors I had come out and provide estimates, they were the most thorough, explained everything well, and the price was reasonable. Tony came out to do the estimate, and Zoe helped with scheduling and figuring out the financial piece. Installation was done by Juan, Humberto, Alex & DJ, and they were very professional, polite, on time and easy to work with. I definitely recommend them.

Had a new furnace and 2 splits installed today and it couldn’t have went more smoothly. I was a little nervous about the job, but Jay, Anthony, Nick and electrician D.J. were all wonderful to work with and very knowledgeable and confident in their skills. They even found a less intrusive way to do part of the job that worked out great. Very nice crew, and Ashley and Zoe and the rest of office staff are equally friendly and very responsive. Been a costumer for years for repairs and maintenance, and with this first major purchase would definitely continue to recommend them - great company.

​I initially called Ballard Natural Gas Service because my old furnace was making a high-pitched noise. The technician was thorough and knowledgeable, explaining the issues and my repair options in great detail. I already suspected the unit was on its last legs, and while he confirmed that, he still provided a full itemized quote for the repairs that same day. ​I decided to look into a total replacement instead, and their design expert, Tyler, came out that very afternoon. I opted for a heat pump and a new tankless water heater. It was a custom solution that involved reusing some existing ductwork while adding two new zones with mini-splits. ​The installers, Brady and Cody, did a fantastic job. They worked efficiently, always used floor and furniture protection, and cleaned up thoroughly.