Barnett Heating & Cooling

I would not recommend this company at all. Connie who answers the phone does not know how to talk to people on the phone. She is very rude. They do not care if they get your business or not they must be doing pretty good. I explained that the thermostat was not shutting off at my mother's house and that her house was 95 degrees. When I asked if they could change a thermostat for my mother after lunch. Connie asked why can't we get there earlier? I explained that my 85 year old mother has congestive heart failure and is on oxygen 24/7 and can not get up and around like we do especially if she does not sleep well the night before. Connie with her smart attitude acting like I was lying, then told me they could not get to her that day. When I asked when they could get to my mom, she could not

If you are going to write a review, get it correct. You paid $3,515.00 not $6,000.00 for a 4 ton Lennox heat pump, moved the unit, cleaned indoor coil and ran all new copper lines. That was total which also included freight, labor and sales tax. Just getting the facts straight.