Bay Country Floors

We worked with the salesperson Nick, who was very knowledgeable and nice. The install guys were very nice and kid friendly (I had my two little home today). Everything looks great and they care about attention to detail. Owner Chris is awesome. Def recommend!

Do not do business with this company. They have displaced my family for more than a month with no floors or bathrooms and still have not completed the work. The first time they refinished wood floors they were improperly sanded, they mixed the stain with polyurethane and called that done. It was 5 different colors. After complaining about the wood floor they asked for payment in full of the entire project, wood floor refinishing was a tenth of the total cost and they had not even began installation of tile. The owner sent his friend over to “verify” the work was improperly completed. The owner’s friend showed up and stated he would not be providing a report. We obtained our own independent licensed contractor to fix their shoddy work and provided a report that showed they did not rem

My mom just loves her new flooring, and we really appreciate the special care taken to ensure we have the best product to work with her wheelchair as well as wasn't out of her space for long. Amazing job, Nick!!!!

The office was so friendly and extremely helpful. They got us on schedule very quickly. The installation crew was extremely clean and had great attention to detail. Chris at the office replied to all questions very quickly. I highly recommend them.

I called at least 10 different places in a few different cities looking for a box of flooring that is now discontinued. Everyone I talked to told me that there was no way to get it and that I was out of luck. So as a last ditch effort, I called Bay country floors. Lisa answered the phone. She was very sweet and pleasant. I told her what was going on, she looked into it for me, and had the box of flooring that I needed within a few days. Great customer service. Special thanks to Lisa and the folks there.